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Mediation

Using mediation in order to prevent and solve conflicts inside the university or between the university and other stakeholders

Alternative conflict resolution styles such as mediation can prove very useful in many different situations and can be applied to the context of universities. It can enable to prevent and anticipate tensions, to identify underlying conflicts, to clear up misunterstandings while maintaining the relationship, to improve communication, to collaborate in order to identify common interests beyond individual views, to improve efficiency across the institution… This program will enable participants to acquire the fundamental principles of mediation , to evaluate when to use it or not, the role and specificities of internal and external mediators, the specificities of preventive and “curative” mediation, how to convince parties to resort to mediation, empathic listening techniques and empathy, mechanisms of conflicts, competitive and collaborative negotiation, tools and steps of mediation…

Introducción a la práctica de la mediación y la prevención de conflictos en un entorno universitario - Spanish-speaking edition

Public: Senior university management, including Rectors, vice-rectors, deans…
Date of the training session: October 1, 2018
Duration: 4 days
Country: Mexico
Venue of the training session: Universidad La Salle

Presentation

Alternative conflict resolution styles such as mediation can prove very useful in many different situations and can be applied to the context of universities. It can enable to prevent and anticipate tensions, to identify underlying conflicts, to clear up misunterstandings while maintaining the relationship, to improve communication, to collaborate in order to identify common interests beyond individual views, to improve efficiency across the institution… This program will enable participants to acquire the fundamental principles of mediation , to evaluate when to use it or not, the role and specificities of internal and external mediators, the specificities of preventive and “curative” mediation, how to convince parties to resort to mediation, empathic listening techniques and empathy, mechanisms of conflicts, competitive and collaborative negotiation, tools and steps of mediation…

Contact

Manon Marinière

Program Coordinator

International Federation of Catholic Universities

T: +33 (0) 1 44 39 52 26

M: m.mariniere@bureau.fiuc.org